Australia Post - The Pines LPO

Reviews of Australia Post - The Pines LPO

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  George Added December 13, 2023

  ★ ★ ★ ★ ☆
  Had a good experience here, needed some help with sending some Pokémon cards off and the lady who served me was very kind while explaining what service and mailer I should use. Had a pretty neat collection of trinkets, notebooks, et cetera as well. Only downside is that they were selling Pokémon and Yu-Gi-Oh card packs that were clearly fake to any experienced collector, but less-informed shoppers may not be savvy to.
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  Amy C Added December 06, 2023

  ★ ★ ★ ★ ★
  This is my local post office and I frequent here quite a bit. Staff are super lovely and always helpful. The negative reviews sounds like they were made towards previous management.
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  Francois Burger Added December 02, 2023

  ★ ★ ★ ★ ★
  The newer team have been nothing but professional and helpful everytime I have dealt with them.
  
  Even when my package wasn't handled by Aus Post the friendly and helpful staff tried their best to help me identify where and who I should try next.
  
  Very glad that I have such a wonderful post office in the neighbourhood.
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  pretti sharrma Added December 01, 2023

  ★ ☆ ☆ ☆ ☆
  Very rude staff, I went there to take a passport picture. The lady(asian) took my picture and without showing me , printed it out. When I asked to atleast let me select the picture, she said that I will charge you $20 extra.
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  Janita Morison Added November 19, 2023

  ★ ☆ ☆ ☆ ☆
  I am a regular customer of different Australia Post outlets. I went to The Pines LPO for the first time last week and was struck by the difference in attitude and customer service to most other Australia Post outlets I use. There were 3 staff behind the counter and I was the only customer at the time (around midday on a Friday). I waited for some time to be acknowledged, none of the staff seemed keen to serve me. Eventually after one of the staff, presumably the manager, said "she'll serve you" and indicated her colleague with a nod of the head, my business was dealt with. The staff member who processed my post clearly wasn't happy about being interrupted from whatever she had been doing as well as not happy to be told she'd be serving me. Unbelievable. I found it an unpleasant experience all 'round and certainly won't be taking my business there in future.
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  Dr Janusz Kedzior Added December 09, 2017

  ★ ★ ☆ ☆ ☆
  Disorganized and chaotic environment. Kind staff
  
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  Clarke Stevenson Added August 22, 2017

  ★ ☆ ☆ ☆ ☆
  Terrible staff. Bad service. No customer service nowhere in sight.

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